Overview of Certification Programs
Visit our public facing overview of the ACMG training, assessment and certification program.
Training and Assessment Program
Visit the ACMG Training and Assessment Program (TAP) site for a more in depth view or register for a course
The ACMG seeks to balance a dual mandate - protecting the public interest while also providing services to its members. Though on the surface these may appear to be duelling priorities, our primary focus is ensuring that our members are the best trained and most professional guides and instructors anywhere. This is the best way to ensure that the primary mandate, protection of the public, is fulfilled.
Kevin Dumba
Executive Director
Explore Our Association
As an organization that strives to emulate the best practices of self-regulating professions, the ACMG and its members have a clear responsibility towards the public that extends beyond risk management for clients. The ACMG ensures this responsibility is met in a number of ways, including:
Some areas of assistance are more visible than others, and include:
Assistance to Individuals or Groups in the Backcountry
ACMG members are competent guides and instructors, and experts in both first aid and rescue within their specific disciplines. There are many examples where ACMG guides and instructors have assisted members of the public who have found themselves in some sort of (often life-threatening) difficulty.
The type of assistance given is wide ranging. It includes actions such as providing navigation assistance to those needing directions, applying major and minor first aid, radioing for outside help or evacuation, running or assisting technical and avalanche rescues, and other actions that have reduced suffering and saved lives in the past. Additionally, many senior federal and provincial rescue specialists in the mountain parks are ACMG members. ACMG members who are guiding or instructing private individuals or groups will suspend all other activities to help out the public, as long as doing so does not jeopardize the safety of their clients or themselves. The ACMG believes so strongly in the importance of this aspect of public service that it is written into our Code of Conduct.
Winter Snow Pack Observations
The Canadian Avalanche Centre, Parks Canada, Kananaskis Country, Whistler-Blackcomb and the North Shore Avalanche Advisory Group publish on-line bulletins during the winter season that provide regional backcountry skiing conditions and avalanche hazard assessments for Alberta and British Columbia mountain areas. They are the key tools used by professional and amateur recreationists to determine the relative safety of winter backcountry trips.
These organizations gather information from a variety of sources, including commercial helicopter and snow cat skiing operations, which typically employ ACMG-certified Ski and Mountain Guides. These guides are fully trained in avalanche hazard evaluation. Because they are in the field almost daily, they are able to observe and report on important weather events that lead to significant changes in snow pack stability. In addition, many of the avalanche forecasters employed by the CAC and Parks Canada are also ACMG-certified. In these ways, the skills of ACMG members feed directly into helping the public make informed and safer decisions on winter backcountry travel.
Mountain Conditions Report
While avalanche bulletins provided by other organizations provide excellent information on mountain snow pack stability and skiing conditions in the winter, members of the public have access to the ACMG Mountain Conditions Report (MCR) all year long. This report covers all aspects of specific trips including access, approach, route, and weather conditions.
Where the CAC bulletin is regional and specific to winter backcountry travel, the MCR is local and covers climbing, hiking and skiing activities. The MCR has an editorial panel that provides feedback to ACMG members who post their observations, ensuring that they remain within prescribed guidelines. There is also a group of members who supply a weekly high season summary. Members of the public may access the information by visiting Mtn Conditions, or by subscribing to the service and receiving reports by e-mail.
Best Practices
Many commonly used techniques in mountain travel and climbing instruction have their origins in ACMG training. The ACMG regularly incorporates new or refined techniques from several sources, including the International Federation of Mountain Guides Associations (IFMGA), technical courses and reports from research and testing.
This information is, in turn, passed along to the climbing and skiing recreational community through programs, courses, ACMG manuals (which are available to the public), and sharing from guide/instructor to clients and/or friends. In this way, the ACMG contributes directly and indirectly to increased safety for many recreationists.
Contact Us
The ACMG takes its directive to assist the public very seriously. If you can think of ways in which this service can be enhanced, please contact the Executive Director at [email protected].
For the ACMG, quality assurance has both proactive and reactive components. On the proactive side, members are provided with clear policies and guidelines for maintaining skills and currency. Random audits are performed each year to ensure that professional practice and professional development are where they need to be. On the reactive side, we have policies and processes in place to manage members who may not live up to the high expectations of the public or the Association.
The ACMG Code of Conduct is one of the key governance documents of the association. It guides the behaviour of our members with the desired outcome that industry best practices are applied whenever possible. The complaints process is there to enable the ACMG to examine the quality of client experiences that may not live up to expected standards. It ensures that there is public accountability for each of our members and helps to minimize the possibility of future problems.
While the ACMG has the ability to apply sanctions to a member who has breached its code of conduct, or somehow acted in bad faith toward a client, the Association prefers to adopt an educational approach. This may take the form of a recommendation for more training, a change to a procedure or suggestions for alternate behaviour given similar circumstances. The basis for this lies in the belief that everyone stands to benefit more from learning better ways to deal with certain situations than from punishment. That said, you are certainly able to have your concern or complaint heard by the Conduct Review Committee. This panel has the authority to suspend or expel a member if the circumstances warrant such action.
Members of the Association of Canadian Mountain Guides, while marketing or promoting themselves as ACMG members; offering professional services, fulfilling their professional duties, and otherwise engaging in activities directly associated with the ACMG, shall:
Original Effective Date:
Last Revision Date: October 25, 2022
From Your Guide
ACMG guides are highly trained to provide experience-based decision making in the field to balance your trip’s adventure and its objective risk. In all situations, your safety is paramount. If your guide believes that the experience provided by an outing on a given trail, climb or ski route is not worth the risk, then a safer alternative will be chosen. This may include scrubbing the trip.
It is the expectation of the ACMG that your guide will ensure you are aware of possible risks inherent to your trip prior to departure. Depending on the circumstances, this may occur at the time you read and sign the compulsory liability waiver, or at some time previous to this.
The land agencies that offer access to individuals or companies for mountaineering activities have regulations around the use of the land in their jurisdiction. You may expect that your guide or his company will have all the requisite permits and insurance and that your guide will respect all area closures or other regulations specific to that area.
Decision making in the field is extremely complex. Your guide will assess factors such as weather, snowpack quality, avalanche hazard, rock fall, crevasse and serac danger, route or terrain selection, daylight, distance etc. and continuously weigh them against the capability and objectives of the group or individual client. As guides develop experience, this process happens at a more subconscious level but you can expect your guide to provide a clear rationale for any decision made, if asked to do so.
Despite all the best training and decision-making, accidents may still occur to someone being guided by an experienced professional. Should this happen, know that your guide is trained in wilderness first aid and rescue procedures. Expect him or her to take control of the situation, ensuring that injured people are looked after and that the risk to the rest of the group is minimized. Also expect him or her to assist in emergency situations that arise for other individuals or groups that you may come across on your trip, as long as this does not jeopardize the safety of you or your group.
From Your Climbing Instructor
ACMG climbing instructors are trained to manage risks associated with roped climbing on indoor and/or single pitch outdoor walls. In the gym, they will teach you safety and technique. Outdoors, they will focus on providing you with an awesome climbing and/or rappelling experience. All climbing instructors are trained in levels of first aid appropriate to their discipline.
The ACMG Code of Conduct is one of the key governance documents of the ACMG. It guides the conduct of our members to ensure professionalism and risk management best practices are followed in protecting the public interest in mountain travel. The conduct review complaints process provides for public accountability, works toward client satisfaction, and promotes cordial relations among ACMG members.
While the ACMG has the ability to apply sanctions, including suspension or expulsion from the ACMG of a member who has breached its code of conduct, preference is given to an educational approach. Remedies may take the form of a recommendation for more training, a change in procedures or suggestions for alternate behaviour given similar circumstances. The basis for this process lies in the belief that everyone stands to benefit more from learning better ways to deal with negative situations than from punishment. These lessons are further shared through disclosure of the nature of the complaint and the resulting actions in the ACMG's semiannual newsletter The Arête, so that all ACMG members may learn from the event. Although there is public disclosure of the nature of the complaint and the resulting actions, all personal information discovered during the investigation is kept confidential.
If you believe an ACMG member has contravened a section of the ACMG Code of Conduct, you may file a formal complaint by completing one or more sections on the ACMG Code of Conduct Complaint Form. Complaints cannot be submitted anonymously (other than under special circumstances relating to ACMG's Anti-Harassment and Prohibited Conduct Policy). This is because we believe anyone formally accused of an ACMG Code of Conduct breach has a right to know the full details of the complaint.
A Preliminary Review Committee (PRC) will investigate the matter and determine if your complaint falls within the jurisdiction of the ACMG Code of Conduct and if it has merit. If the PRC believes your complaint has merit, it will first attempt to achieve a resolution between you and the member. If this is unsuccessful, the Conduct Review Committee (CRC) will convene a hearing where all parties will have an opportunity to be heard by an unbiased panel that includes non-ACMG members.
In the event the complaint proceeds to a CRC hearing or the Appeal hearing, all information gathered and brought forward in the hearing process shall be kept confidential during the proceedings, but such information may be disclosed publicly if it is included in the final reasoned decision issued by the CRC or the Appeal Panel. The CRC hearing and any Appeal hearing will not be conducted publicly. However, after the matter has been concluded, the final reasoned decision of the CRC or the Appeal Panel (or both, as the case may be) shall be made public. In addition, after the matter has been concluded, the ACMG shall prepare a brief statement of disclosure to the membership, the purposes of which are to provide transparency and to educate the Members to prevent similar occurrences in the future. The statement shall, at a minimum, include:
The statement of disclosure will be published once in the succeeding issue of the Arête. All reasoned decisions shall be made available to the membership, on request.
Understanding the codes and guidelines that inform and govern the ACMG provides insight into the true nature of our organization. These are living documents that are revised as often as our environment demands it.
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